Effective Saturday, March 21, Indian Trails, Inc., is suspending all of its daily scheduled bus service, which includes routes throughout Michigan, and into Chicago, Milwaukee and Duluth, as well as connections with the Greyhound and Amtrak national transportation networks. Approximately 80 communities served by these bus runs are affected.
The difficult decision to temporarily suspend service is based on a number of different factors, including a sharp decline in passenger demand as business and government authorities at all levels impose restrictions on non-essential travel. Additionally, many terminal locations served throughout Michigan are closing as a result of COVID-19 and the concerns for the safety of employees and staff. Another factor taken into account was the ongoing schedule changes of connecting carriers, which raises the concern that passengers might possibly become stranded before reaching their final destinations.
Passengers holding unused tickets for travel on any of these routes can call (800) 292-3831 for ticket reissues or refunds.
We expect the suspension of daily scheduled service to continue at least until April 20, but we’ll continue to provide updates as this situation unfolds.
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