U.P. Home Health & Hospice is proud to announce the agency has achieved a 5 Star rating for patient surveys through the Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) and 4.5 Star Rating for quality measures.
HHCAHPS surveys patients to make it easier for families to compare home health agencies. The survey collects feedback from current or recently discharged home health agency patients (or their family) about their experiences. The quality of patient care rating is determined using each home health agency’s scores on 7 individual quality measures, which are based on home health agency patient assessments and Medicare claims. HHCAHPS conducts these surveys completely independently.
Executive Director/Administrator, Jennie Garrett-Bureau, expressed pride in her team. “What this shows us is that even during Covid and all the challenges that we were facing as a healthcare agency, our team went above and beyond to make sure our patients and families felt safe and supported. I’m extremely proud of the work that we do and the angels that are on the frontline, and in the office, caring for our friends and neighbors.”
Since 1973, U.P. Home Health & Hospice has been your only LOCAL comprehensive provider for Home Health, HOSPICE, and Private Duty Services. Our agency is considered an Essential Service Provider and we are continuing to provide ALL necessary services to our patients and families. We can help your doctors by being their eyes, ears, and hands in the home and reporting our clinical findings to them. For more information on U.P. Home Health & Hospice visit www.UPHomeHealth.org or call 906-225-4545.
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