Local community members are invited to participate in a new engagement program recently launched by Eagle Mine. The Local Voices program, delivered by engagement science specialists, Voconiq, is designed to provide the local community an opportunity to confidentially express views and experiences with Eagle Mine via a series of ongoing online surveys.
Local Voices is a way to help communities engage with companies that operate alongside them. The approach allows a dynamic interaction between company and community that aims to increase understanding on all sides, build trust and strengthen relationships for better community outcomes.
The first survey, known as the ‘anchor’ survey, is now open. Launched at Eagle Mine’s most recent Virtual Community Forum, the ‘anchor’ survey seeks to understand how the community feels about a range of topics, including the impacts and benefits associated with the operation, the effectiveness of company community investment programs, and the nature of the relationship between community members and the company.
Following the initial ‘anchor’ survey, brief, five-minute ‘pulse’ surveys will be conducted every quarter to track key issues identified in the initial ‘anchor’ survey and allow Eagle Mine to see how things change for communities over time.
Meagen Morrison, Social Responsibility Advisor at Eagle Mine, said the community’s insights are instrumental as they help shape the operations plans.
“The Local Voices program will allow us to understand local views better and to help build trust through actions. We have committed to using the community insights from the Local Voices project in our decision-making,” said Morrison. “While we may not be able to solve every issue raised, the results from the surveys will ensure we are better informed on the things that matter most to our local communities.”
To acknowledge and thank community members for their time contribution, participation in the Local Voices survey series is linked to community rewards.
“For every survey completed, community members can assign e-tokens to not-for-profit groups that will accrue over time. These may be cashed in for a donation by these groups,” said Morrison.
Every eligible individual who registers and completes the ‘anchor’ survey gets 20 e-tokens, worth $10. Then for every ‘pulse’ survey, participants will receive ten e-tokens worth $5.
To participate in the survey or to register your not-for-profit group for rewards, go to https://voconiqlocalvoices.com/eaglemine.
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