The Island Resort & Casino won six Best of Dining & Nightlife Awards from the readers of Casino Player magazine for the Midwest Region in 2021. As the region’s most inclusive resort, visitors have come to appreciate all the extras Island has to offer – including a spa, showroom and two championship golf courses. But for any customer, it comes down to experience…and that is where the Island excels. As is evident by its first award: Best Overall Service.
“We’ve been consistently recognized for the exceptional service we provide customers and that says a lot about our employees,” said Tony Mancilla, General Manager. “It’s important that our customers feel welcome and receive timely, friendly service. It makes their experience at the Island memorable and brings them back again.”
The Island Resort and Casino’s five additional awards include Best Lounge (Club Four One); Best Seafood (5 Bridges Steak & Seafood House); Best Craft Beer Selection (5 Bridges Pub); Best Pizza (Signature Subs & Pizza); and Best Place to Celebrate ( Firekeeper’s Restaurant).
“One thing the Island has always done is look at ways we can improve a person’s experience,” said Mancilla. “Right now we’re in the home stretch of $30 million expansion with more than 100 new hotel rooms – something we’ve needed since we often sell out on weekends. We’re also adding a pool with water park features, as well as a high-end dining venue and convention space that will be up on the top floor and overlook Sweetgrass golf course. So at the Island, it really is about the customer’s total resort experience.”
For more information on the Island Resort and Casino’s award-winning amenities, call 1-800-682-6040 or visit islandresortandcasino.com
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